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CB Retail Stores Dollar Tree 1200 Main St, Murray, KY, 42071, US
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Dollar Tree
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Dollar Tree

1200 Main St, Murray, KY, 42071, US
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Mon
9:00 am - 7:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
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8:00 am - 9:00 pm
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6:05 pm EST

Dollar Tree - Rude / customer service / manager

Today I went to the Dollar Tree on North Side in Visalia 93291 Store # 4142. I went with my Husband at 1:09 pm. There were two people working the store manager (Cindy) and a New cashier (Carson). Well Carson was standing at the end of his register on his phone but he was on his break. There were like 20-25 people in line. Cindy told Carson you know you can get fired if you work on your break. But for #1 he shouldn’t be standing at his register because it makes people mad exspecially with the very long line. Anyways I was in the back of Cindy line that had around 12-14 people it. My husband was standing at Carson’s line even though he wasn’t open my husband knew he was opining up very soon. While waiting in Cindy’s line my husband said Steph come up here he is open. While at the register she’s in the cash register behind Carson and Cindy tells me and my husband you are NOT NEXT. The line is back there and mumbled some other Crap she was saying under her breath. Just being a (Karen). Anyways Carson rang us up. After giving him our $ he forgets to give me my charge. So Carson turn around and tells Cindy I forgot to give them there change. Cindy starts rolling her eyes as she’s mumbling under her breath as she’s looking eye to eye to Carson with the meanest/Ugliest look on her face all the way walking to him.””” You know that look your mom gives you like you just wait until we get home” And another thing the store “Manager” has a football team shirt on “ Not a good impression exspecially to a New employee. I told my husband when we got in the car that if it was another customer cutting in front of you I know you wouldn’t be having at all. But at the register he already wrang the 9 items I bought up. So at this point even the customer behind us didn’t mind us going in front of him. But Cindy had that I’m over worked, under paid, too many customers and All she has working was “the New Boy” And her. Well that about wraps it up. The Manager CINDY is VErY Rude most of the time and the other time she in her (Office). You know I think the store manager needs a 2 week vacation to get rested up, and to get a attitude adjustment. I know the holidays are very stressful I’ve worked customer service & fast food for 21 years already but if you don’t like your job it shows in your performance, customer service, boady language and attitude. But thank you for listening to me Stephanie Gonzales 12/30/2022/ 2:56pm. God bless you!

Desired outcome: Give Cindy a well deserved Vacation!

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