Family Dollar

l bought over $70.00 and had 6 bags but when l got home items l had pay for was not in my bags, 3 shorts, 1 t shirt 2 med towels, Address: 257 E Main St, Richmond, KY 40475, l have shopped there for 10 yrs, and never had a problem with anyone else, l was shopping there one day and ask her to double heavy items after that she has been insulting and rude, l worked for the state of Ky for 26 yrs my ID wasH4632, this is not going away l will be making more reports, this is about the right to buy and pay and get what you pay for, l work hard for my money not to have a rude person steal what l pay for, l am not the only person this is happening to, l am tired of giving my money to a place where l am treated like trash, l will be filing with my card company if this is not settle, she is a rude and nasty person

When we went to check out the line was really long due to having only one cashier at the time. So we stood in line and finally another cashier came to open his register. After standing in the line we were next to be helped. The cashier was finishing up his customer and when he did get finshed a young girl jumped in front of the whole line of people that had been standing there all this time. When I said something to the cashier after he finished with her his response was, "this is a first come first serve line". I said what? He said, "this line is for the first person here and you have to run up here to get first". We hadn't been in this store in a while but I knew it would probably have the product I needed and could't find anywhere else we had been but No where have I ever heard of customer service like that! Run!?! The thought that he made this to be ok infuriated me after standing in this line. Although you had the product I had not been able to find in other stores we will not be back. I will either change products or pay a higher price before coming back there. If our time and money is not important we will go somewhere else it is.