Brothers Food Mart reviews and complaints 1
View all 5 complaintsBrothers Food Mart - Customer service
On July 8,2023 at exactly 1 am I entered to buy gas, a pack of game silver, and $20 in gas. The clerk was on his phone on sometype of live chat and was not paying attention to what he was doing at all. He charged me and forgot to turn on the gas pump so when I came back inside he said I needed to pay again and would not turn on the pump until I did. I was double charged for the same products and all he told me was it wasnt his problem and proceeded to start watching his live chat again. This all occured between exactly 1:00 am and 1:07 am on July 8,2023 I would encourage you to look at your cameras as this is not the first time he has completely ignored customers because of his phone.
Desired outcome: I would like a refund for the single charg I do not mind paying for my goods but not twice for no reason.
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