Firestone Complete Auto Care reviews and complaints 1
View all 601 complaintsFirestone Complete Auto Care - Fan clutch still not working
On May 19, 2022, I had a fan clutch replaced. I was told that the fan clutch had a lifetime warranty. I paid a total of 953.79 for all services and was told there were no diagnostic codes that showed up, so there was nothing else wrong with my vehicle. A couple of months later, my vehicle started overheating again. I contacted Firestone in Pineville, La and spoke with a lady, explaining to her that my vehicle had started overheating again. I took my vehicle in to get checked out. She then began talking about codes that were showing up, when there were no codes showing before I had my vehicle worked on by Firestone. She then told me to take it to Marler Ford. So I have paid almost $1000 for a part that has a lifetime warranty, but Firestone will not replace it.
Desired outcome: If the fan clutch is not going to be replaced, then I would like a refund for the cost of the part, which was $536.99
Latest Firestone Complete Auto Care Reviews
Horrible Product / Horrible Service Airbags replacement (rear suspension) Not trustworthy Unauthorized charges Battery installationGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!