Menu
For Business Write a review File a complaint
CB Stuffed Toys Build-A-Bear Workshop 10300 Little Patuxent Pkwy Suite 2340, Columbia, MD, 21044, US
Build-A-Bear Workshop company logo
Build-A-Bear Workshop
reviews & complaints
Build-A-Bear Workshop company logo

Build-A-Bear Workshop

10300 Little Patuxent Pkwy Suite 2340, Columbia, MD, 21044, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 7:00 pm
Tue
11:00 am - 7:00 pm
Wed
11:00 am - 7:00 pm
Thu
11:00 am - 7:00 pm
Fri
11:00 am - 7:00 pm
Sat
11:00 am - 7:00 pm
Sun
12:00 pm - 6:00 pm
ComplaintsBoard
L
12:35 pm EDT

Build-A-Bear Workshop - The store

I purchased the chase pup for a young man who has been recently diagnosed with leukemia. Upon completing the purchase, I was asked so many things in addition to the purchase if I would like. From outfits, to heart with recording, etc., for additional charges. Long and short, I paid $30.74 for all and did not receive a box because they did not have any at the time. However, I could purchase a backpack for an additional $6.00 of which I declined. I was informed I could come back wednesday to get a box. Today I called the store as I do not live near the mall and was informed the box cost $1.00. What in the heck? Are you kidding me? Really? Never ever ever ever, will I go to this piece of crap overrated bear store again and will let all I know to not shop there. You should be ashamed build a bear!

Read full review of Build-A-Bear Workshop
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.