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CB Auto Parts and Repair Stores Midas 9438 Baltimore National Pike, Ellicott City, MD, 21042, US
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Midas
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Midas company logo

Midas

9438 Baltimore National Pike, Ellicott City, MD, 21042, US
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1 complaint
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Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
8:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
J
4:40 pm EDT

Midas - Brake light / unethical behaviour

I went to Midas because my brake light came on the day before. Made an appointment and waited while they checked the car. I was told the problem was the brake fluid needed to be filled. That it was only about a quarter low and the brake light came on because of that. They filled it and I drove away (no charge). As I pulled out of the parking lot, the brake light came on again. I continued to run another errand then decided to go back to Midas and tell them the brake light came on again. (all this time, the brakes were working just fine). The technician told me they would do a more thorough check. The put the car on the lift while I waited. The technician came to me later and told a tale of how I would have to spend over $700 to get my brake lining replaced among other things. He then took me under the car to show me that the lining was leaking. I wanted to get the service based on his compelling explanation of the problem, but did not have the money at the moment. I asked for optional payment plans, etc. and wanted to go home with the car and figure out how to finance it. He emailed me a Midas financing agreement to my phone and expected me to complete right then and there. I told the technician I wanted time to think. He appeared disappointed that I would not leave the car there. I felt he was pressuring me by his tone and manner and stated that. I asked them to take the car off the lift and let me take it. I could tell he was not happy about that, but another technician brought the car out. When I got into the car, the emergency brake was on. I turned it off and proceeded to drive out of the lot. To my dismay, the brakes did not work at all. The brakes were totally gone. The only thing that worked was the emergency brake. I stopped the car and went back into the Midas and asked them why the brakes were not working at all. They tried to tell me it was because the brake fluid was leaking. But, how did I lose that much brake fluid between the time I pulled back into the Midas to tell them the brake light had come back on and the time it took for them to put the car on the lift. I mean, I had absolutely no braking action. The car just kept rolling when I pressed the brake down to the floor. The technician claimed they had done nothing wrong. They made a show of going to the car and putting more brake fluid in it. I tried to drive it again without any success. The brakes were totally gone. So my question is, if I had not returned to the Midas and told them that the brake light has come back on, would I be going through this? I had to get the car towed off their lot and taken to another mechanic who would not be able to look over the car for another two-three days. I am now left with no way to get to work and must spend money on an Uber for transportation. I am furious because I know without a doubt that Midas was trying to con me and expected me to fall for it. They did something to the brakes to try and force me to let them fix it.

Desired outcome: It would be nice if they could reimburse me for the money I will have to spend for Uber, but I doubt I could get that from them. They would just deny my accusations.

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