Web.com Group reviews and complaints 1
View all 106 complaintsWeb.com Group - television commercial vs customer service rep
A commercial about Web.com advertised that they would build a website for your business advertise on google etc free of charge for 30 days, if satisfied you would be billed a monthly fee (fee amount not displayed). Of course though sounding too good to be true I called to inquire. Upon the Rep answering the phone he gave me this run down of the offer but it would be $94 to set this up, I then went on to quote the commercial, the rep then went on to say, Oh that was incorrect, but he would honor what was advertised but they would need my card number in the event I did like it after 30 days they could bill me the monthly fee. Well, I advised I would call back after I check whether there were any complaints, he tried to hold me on with changing his tactics, Thank goodness I was a consumer that checked first, key that it was a scam they said their commercial was inaccurate.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Three months ago I hired hosting at web.com and I must pay $12.55 for hiring it a year. But right after that every month they charge me $12.55 and deduct it right from my credit card. When I complained they didn't give any response up to now. It's Fraud. Never use this web.com. It is just another way to trap customer by promoting a cheap web hosting service. Be careful they will steal your money every month buy trapping customer. They don’t care about the complain of customer all over the world. They might just simply gives respond on public forum by saying that web.com is best and doing good service. Never believe in review that web.com is good. They might pay people to write any thing good about this company. Or the employees themselves write something good and pretend to be their customer. Never ever use web.com. They are thief and will steal your money every month. The best way to stop it just block your credit card, and they will not be able to deduct your money any more. This the only way because they don’t give respond when I complain.
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