Menu
For Business Write a review File a complaint
CB Animal Hospitals Banfield Pet Hospital 105 E N Pointe Dr, Salisbury, MD, 21804, US
Banfield Pet Hospital company logo
Banfield Pet Hospital
reviews & complaints
Banfield Pet Hospital company logo

Banfield Pet Hospital

105 E N Pointe Dr, Salisbury, MD, 21804, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 6:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 6:00 pm
Fri
8:00 am - 6:00 pm
Sat
9:00 am - 5:00 pm
Sun
Closed
ComplaintsBoard
A
12:39 pm EDT

Banfield Pet Hospital - Vet availability / optimum wellness plan

The Salisbury, MD location for Banfield decided to close its location for unknown reasons from June 1st through June 5th, 2023. Their website shows as open and their phone lines do not note that they’re closed today. I have a puppy under their puppy optimal wellness plan that is having medical issues and I am forced to go 7 hours to see a vet at the local Pet ER. Therefore incurring additional cost to utilize an emergency vet. Per the contract I am to have access to a vet during their normal business hours and it does not state that they are subject to close without notice. However if I attempt to get out of my contract I am forced to pay outrageous prices to do so for a service that I am not able to utilize.

Desired outcome: Payment of ER bill or to be let out of my contract so that I can find another local vet that doesn’t pull this sort of thing.

Read full review of Banfield Pet Hospital
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.