Consumers Energy reviews and complaints 2
View all 148 complaintsConsumers Energy - Driver
Today is 03/02/2021 and the incident happened around 12:00 pm. The driver of truck number 36-039 in Alma Michigan was sitting in the southbound turn lane on Wright Avenue at the stop light of West Superior. The Alma College bookstore is to his left. I was to his right in the straight-away lane. When the light turned green, we both left the intersection, however he went straight in the turn lane and came over into my lane almost right into my Jeep. I had to lay on my horn to get his attention and lock the brakes up, sending contents in my vehicle flying to the floor. He jerked the truck back into the turn lane just in time to not hit me and then stopped. I stopped next to him to see his face and let him know I was not happy and then we both continued on. I was able to get his truck number off the front of the hood in my rearview at the stop light next to the Alma Post Office. This driver not only went straight from a turn lane at a busy intersection, but then got over into the correct lane without even looking for vehicles who should have been in that lane. This was an extremely narrow miss! The fact that I cannot even reach the station that he left from 1 minute before is extremely frustrating.
Desired outcome: Driver should be written up at the very least. I will happily explain this entire ordeal right in front of him if need be.
Consumers Energy - disputing bill
I am disputing $700 of my bill, $350 was paid but not credited and another $350 is pending from PNC Bank currently. It was sent to wrong account number via online banking. I was told to dispute both charges and have hold extended. Please fix. I also am disputing the $500 deposit on the account. Please advise as soon as possible.
Emily Harris
312 orchard
Alma mi 48801
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