Menu
For Business Write a review File a complaint
CB Non-profit Organizations The Salvation Army USA 1621 South State Street, Ann Arbor, MI, 48104, US
The Salvation Army USA company logo
The Salvation Army USA
reviews & complaints
The Salvation Army USA company logo

The Salvation Army USA

1621 South State Street, Ann Arbor, MI, 48104, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
9:00 am - 10:00 pm
Tue
9:00 am - 10:00 pm
Wed
9:00 am - 10:00 pm
Thu
9:00 am - 10:00 pm
Fri
9:00 am - 10:00 pm
Sat
9:00 am - 10:00 pm
Sun
Closed
ComplaintsBoard
K
10:05 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

The Salvation Army USA - ann arbor michigan thrift store manager unethical behavior!

Today (12/26/2015), I went to purchase a chair at the Ann Arbor Thrift Store on State Street. After hauling the chair from the furniture department up to the front of the store where the cashiers were, I proceeded to pay for the chair. The thrift store Manager came and told me that the chair cannot be sold even though it had a price tag on it and was available to be purchased at that time. The Manager did not give me a reason for not selling it and proceeded to take it to the back of the store. I have donated plenty of items at that store and found that the employees at the rear of the store taking the drive-in donation frequently place the items that they wanted to keep for themselves either aside or even taking them directly to their cars. This is what the Manager was doing in my mind. He wanted that chair for himself and promptly took it from me while I was in the process of buying it. I will not be donating any items or money to the Salvation Army ever again based of this incidence. Bad business Salvation Army...the way you treat your customers who essentially are donating to your organization. You should be ashamed to call yourself a church organization!

Read full review of The Salvation Army USA
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.