Discount Tire reviews and complaints 1
View all 155 complaintsDiscount Tire - Chipped my rims! All of them!
3805 Stadium Dr, Kalamazoo, MI 49008. I went to Stadium Drive Discount Tire to get 4 BFGOODRICH All Terrain tires put on my truck. Five different guys did the job and I made it very clear to NOT use wheel weights on the outside of my rims as this could chip the rim and it would corrode and start the process of oxidation. when I left everything looked fine from a distance. the next day I washed my truck to get off all the gunk they left behind on my wheels and tires and I noticed a chip in the rim, went and checked the other rims and sure enough the same kind of 1 inch chip on every rim. The only thing I can think of is the salesman told the guys doing my truck after he noticed the weights on my rims to remove them, damaging the rims. I went straight to the shop and they denied it happened and even said the wheels are already corroded on the chips and that was proof they didn't do it, but I could find no corrosion at all and I told the manager to show me, he pointed at the chips and said right there. there was absolutely no corrosion at all and he wouldn't admit to it. I have clear pictures of the damage.
Desired outcome: Replace my Rims. Mine were perfect before Discount Tire.
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