Red Roof Inn

I have contacted the company 3 times already, no response:
"I stayed at the red roof east for the AKC Kalamazoo show, cheap but the residents there are up and out 24-7. The residents never clean up after their dogs and are a bunch of litter bugs. I left after 2 days stay and still have not received a refund. No clean towels daily, empty your own trash. They would set my car alarm off several times a night. Door had a crack 1/2 wide to the outside, and had to body slam the door while using the key card to get it open. Shower sprayed more on the ceiling than the shower head. Long black hair embedded in stained towel. First night I slept fully dressed in case of trouble (there was "problem" outside my room and the police were called that night) Good thing my Doberman is imposing while on walks. Short staffed. Day worker had her "dingo mix" pup in the back room, staff were allowed to bring their dogs to work.

I am very unhappy I have not received a refund for the day I did not stay. When will I get my refund!
On 6/8/2021 7:04 PM, Deb Beck wrote:
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> when will I get my refund for Sunday, May 31. I left before 7am Saturday morning. I left the key in my room, and the front desk had been told twice by me I am leaving. Confirmation Number [protected]. I also had the same nasty hairy towels both days. No ne emptied trash, changed towels. My door had a 1/2 crack in the frame you could see outside through. When I ran the shower water sprayed out the hand held shower and up on the ceiling. The first night I slept in my clothes because of the "party" going on in the parking lot, dogs fighting, people cussing. The police were called( right outside my window in front of my car) and they were finally kicked out. Some jerk in a car without plates loud music, three guys doing who knows what in a car, doors wide open, loud country music. A kid hiding behind the ice machine trying to scare someone. Sat. night someone kept moving the mirrors on my car making the alarm go off 4 times.The yelling, smoking drinking in the tunnel by my room. Yeah, you would have left as well. I have always stayed at Red Roof in when I dog show. I recently became a member since we are traveling this year. The workers at the inn are understaffed and try to do their best, the daytime front desk clerk is doing laundry and checking people in, yes I understand. Where I work 2 of us and the owner are doing the work of the 3 staff members who left. Hard to do with low wages. It's a dirty job being cleaning, patrol officer, clerk, peacemaker, not a job for me. I would just like a refund for the day I was not there, nothing more, nothing less/
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> Thank You, Deborah Beck