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CB Retail Stores Costco 13700 Middlebelt Road, Livonia, MI, 48150, US
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Costco
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Costco

13700 Middlebelt Road, Livonia, MI, 48150, US
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Mon
10:00 am - 8:30 pm
Tue
10:00 am - 8:30 pm
Wed
10:00 am - 8:30 pm
Thu
10:00 am - 8:30 pm
Fri
10:00 am - 8:30 pm
Sat
9:30 am - 6:00 pm
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R
7:09 am EST

Costco - poor management team

As a Costco customer when I come into the store to shop and I sample the demos I expect product availability. For the last two weekends when shopping at store 390 in Michigan the demo products are not adequately stocked for demo personnel. Management shows no sense of urgency in looking for the product availability or any attempt to retrieve from freezer or wherever it being stored. When Kenny was the store manger the shelves where properly stocked and maintained, since his new assignment the current managers don't have a clue or any guidance on how to run the store. The response I received this past weekend was I don't know where the product is? Replace all the mangers and start fresh.

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Swartuto
US
Apr 02, 2016 3:57 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Same thing happened to us. The employees at Costco must drink the same Costco kook aid!

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max cliff
US
Mar 08, 2016 11:46 am EST

Costco Surrey British Columbia

The Membership Renewal team seems to beg me to opt for the Executive membership. When I asked them to downgrade to the $55 they started to behave so inappropriately that I had no choice other than to call the police.
If the employees have got rights so do the customers. This beggars should be kicked out.

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