Menu
For Business Write a review File a complaint
CB Fast Food Chains Burger King 40880 Ann Arbor Rd, Plymouth, MI, 48170, US
Burger King company logo
Burger King
reviews & complaints
Burger King company logo

Burger King

40880 Ann Arbor Rd, Plymouth, MI, 48170, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
10:00 am - 8:00 pm
ComplaintsBoard
K
12:23 pm EDT

Burger King - Customer service

I had the worst customer experience ever at a food service facility! This was at the Burger King off Ann Arbor road and Haggerty in Plymouth, MI. I was the last customer to put in an order before they closed monday, 8/31 (which was 2 hours before they had listed as their hours of operation (7 pm vs 9pm). I only had a plain bacon cheeseburger ordered for my daughter. After coming to the drive thru window, I waited for over 15 minutes! I had to scream at the drive thru window over and over again ("hey! Excuse me! Can someone please come to the window! Is anyone there!.. Etc") I could clearly hear the associates in the kitchen talking away, completely ignoring me. Finally, someone came and yelled at me that they were closed. I had to tell him I put an order in for a plain bacon cheeseburger. The drive thru operator looked at his other colleague and goes, "you didn't give her, her burger?" he then annoyingly came to me and goes, that'll be $1.06. I could not believe he was making me pay after waiting that long and having to scream through my car at the drive thru window to come help! After paying, I snatched the bag and then he barked an attitude with me! I don't even know what Burger King could do to make up for this absolute worst customer service experience I have ever had! So disgusted!

Read full review of Burger King
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.