Rite Aid

I have been diagnosed with a brain aneurysm. So I found me a doctor start going to the doctor in May of 2023 the doctor prescribed me amlodpine 5mg and Losartan potassium 50mg. And seem to be a mishap between my insurance company in Rite Aid because at first I didn't get none of my medication cuz Rite Aid claim that the insurance company would not pay for it I called the insurance company and they claim nothing went through I double that back and forth for a week and a half until my insurance company got fed up and call Rite Aid on the three way and stayed on the phone until Rite Aid said they was going to take care of it. After all of that I only end up with amlodpine 5mg. I go back to the doctor and my blood pressure is up doctor asked me as I take my medicine I tell her yeah she asked me if I'm taking both pills I said no because I only got one because her mind I never got the prescription the prescription went from the doctor office straight to Rite Aid. I go to the doctor again for something else doctor said are you taking your medicine I said yes she said are you taking both pills I said no because I only got one I go to Rite Aid and antibiotics and pain pills but not the l potassium 50mg. When asking the pharmacy about it they claim they have no other pills from the doctor office and only pills they got is the one they giving me doctor office and saying no that's not true you should have it write a saying it's not there so there's a back and forth between Rite Aid and a doctor office and I'm stuck in the middle. So may June July August I haven't had all my medication September I go to the emergency room due till I'm not feeling right my blood pressure was high they asked me do I take my medication I tell them yes I leave the emergency room the doctor insure me I just pick up my prescription at the pharmacy that they have on file and that was Rite Aid on Martin Luther King Boulevard Pontiac Michigan I did not get the medicine the day I left the ER due to the ER was already closed. Normally I get a text from Rite Aid saying my medicine is ready I didn't get a text I called right and ask them about the medicine from the ER they asked me what it was I told him I'll call him back because I forgot the name. As I said I thought about a they do have a website going to website make you an account and then that way you can figure out the name of the medication so that's what I did and as I'm looking at the medication I see the l potassium pills. I'll call Rite Aid and the lady answer the phone as totally to have a question to ask and I'm telling her about the whole ordeal and I said why when I start the account online I see the medication that y'all claim that was never there from the beginning the lady told me to hold on she was going to put me with the person that handles things like that and then the gentleman answer the phone. When I talk to the gentleman I'm telling him the whole situation he asked me what was the name of the medication and I told him l.potassium. he did says no I don't see that and then I tell him how because I'm looking at the RX number he asked me what was the RX number I give it to him and then he proceeds to say the reason why I never got it because if I would have said a full name then they would have gave it to me but because I did not say the full name he didn't know what type of potassium pills I was talking about. I told him that didn't make sense I said the reason why I don't make sense because the prescription went from the doctor office straight to the pharmacy so even though I abbreviated yeah I have the prescription you should have just gave me what the doctor gave y'all then he kept on going and said that I would have said losartan potassium then I would have got the medication but since I didn't say the full name he didn't know what type of potassium I was talking about it. And proceeded to go on and on on the reason why I didn't get the medication that my doctor assigned me to have to the point I told him you got it hun and I had to repeat that four times for him to finally say we're going to get your medication I didn't ask what's the estimate time or do I just wait for the text he told me I can wait for the text he then asked me that I have insurance and I told him don't worry about it I just pay for it I asked him did he take RX and he said yeah. But the point is they could have killed me because I'm sitting here wondering why I feel funny wonder why my blood pressure won't go down cuz I'm taking my medicine right I'm doing everything right and because they refuse to give me my proper medication could have messed me up for life I have eight kids and I was taking care of my mother who is bed bound I had to put my mother in a group home because I was unable to take care of her due to my hypertension. And the crazy thing about it because I have gotten other medications for other things like I had a cyst underneath my arm but I couldn't get the most important medication that can save my life