Firestone Complete Auto Care reviews and complaints 1
View all 602 complaintsFirestone Complete Auto Care - No service
I do not post anything unless it's something worth posting... This is worth posting.
Never... Ever, take your vehicle to the Eden Prarie, Firestone Complete Auto Care.
What a joke this place is... and this is coming from someone whose father was an advocate of Firestone for many many years. I WAS an advocate of Firestone services. Even had a Firestone Card.
NOW... I will never buy or use any of their services or Firestone products ever again and will let everyone I know become aware of how useless this Eden Prarie, Firestone Complete Auto Care place really is.
I had an appointment for a simple oil change and brake pads. I have a confirmation and it was fine, documented, even printed out the confirmation.
This is my only car.
I get there and the He/She (to keep it gender neutral) told me they called and left a message on my phone and that it was canceled. He/She relayed the number correctly but I do not have a call or a message on my phone and it could not show me it called me so it clearly lied to me.
I can deal with delays... I can deal with cancellations but to out right lie to me to my face, I can not tolerate. I've had issues at this site before and just dealt with them but this was the last straw.
Do yourself a favor and go to ANY OTHER SERVICE CENTER for car work. I'm not here to tell you which one... it doesn't matter because ANY place is better than here.
NOW I need to find an HONEST and reputable car shop in the Chanhassen area that will do oil changes and brake pads.
Pass the word... Stay Away from the Eden Prarie, Firestone Complete Auto Care. They will be a waste of your time. Truly
Desired outcome: I'll never go there again is the desired outcome
Latest Firestone Complete Auto Care Reviews
Service/ non service Firestone Tire Transmission service on my Ford f150 Horrible Product / Horrible Service Airbags replacement (rear suspension) Not trustworthyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!