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CB Retail Stores Spirit Halloween 2100 Snelling Ave N, Saint Paul, MN, 55113, US
Spirit Halloween company logo
Spirit Halloween
reviews & complaints
Spirit Halloween company logo

Spirit Halloween

2100 Snelling Ave N, Saint Paul, MN, 55113, US
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1 complaint
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Website
www.spirithalloween.com
Phone number
+1 (855) 704-2669
Category
Retail Stores
Working hours
Mon
8:00 am - 8:00 pm
Tue
8:00 am - 8:00 pm
Wed
8:00 am - 8:00 pm
Thu
9:00 am - 8:00 pm
Fri
Closed
Sat
Closed
Sun
Closed

Spirit Halloween reviews and complaints 1

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12:43 pm EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
Spirit Halloween has left an official reply on this complaint.

Spirit Halloween - Halloween costume

I thought a Halloween costume for my husband and myself, and asked if I could return it if it didn't fit. I was told yes I could. I tried to return it today and they told me they were not taking any more returns. Really - they would not return it after they specifically told me that they would take it back if I returned it before Halloween. Well today is the day before Halloween. The employee was very rude and I will not do business with you again. I now have $70 worth of Halloween costumes that I do not want and do not fit.

Claimed loss: $79

Desired outcome: Full refund

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Resolved

This complaint has been resolved automatically due to user's inactivity.

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Spirit Halloween representative's response
Nov 09, 2023 1:17 pm EST
Spirit Halloween customer support contacts
Phone numbers

+1 (866) 586-0155

+1 (609) 645-3300

Address

6826 Black Horse Pike, Egg Harbor Township, NJ, 08234, US

Website

www.spirithalloween.com

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View all Spirit Halloween contacts
Good afternoon, We are sorry to hear about your experience. Your feedback is important as we are always striving to improve our guest experience. Thank you for bringing this to our attention! Please reach out to us privately at guestservices@spirithalloween.com with your contact information, so that we are able to forward that on to the appropriate department for further assistance. We again apologize for your experience and look forward to hearing back from you.
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