Baymont Inn & Suites

Upon my arrival on September 21, 2019 I pull into the parking lot and there are motorcycle's everywhere. I had to park on the outer lane just so I could check-in. There was barely anywhere to park I barely found the spot I got. Upon check-in we had to walk around the bike's just to get into the lobby. We enter our room and get ready to use the shower and my friend told me to come and look at the bathtub. I entered the bathroom and looked at the tub. It looked black as if it hadn't been cleaned. I rubbed it and told her that it was the surface(needs to be resurfaced). Then I was sitting on the toilet and notice a match stick under the sink and to myself I said no one swept in here. I went to use the tissue and discovered that there was only a little bit on the roll and no other one to replace it. Then there were biker's running down the hall like little kid's. As we returned from our function there was no where to park due to the biker's had taken up all of the parking space's in the front. I was livid. We had to park all the way around the back. I told my friend we can use the side door. Get to the door and the pad was gone with just a hanging wire. I was even more livid because we had to walk all the way around to the front door. Then at 8:30 a.m. the biker's were leaving out. They were playing loud music and revving their engine's. This disturbed my sleep as I had to get back on the road in a few hour's. Upon check-out the Manager(Darrell Metcalfe) asked me how was my visit and I told him horrible and he asked what was the problem. I told him about the bike situation and he told me while pointing his finger that I could have parked in the back(as well as the other issue's). I told him they should have parked in the back and that I'm a paying customer as well. I told him that just because they are biker's they get to do what they want to. He said no I told them about the noise and revving their engine's. I said apparently they didn't listen since it's still going on. At that point I informed him that I was reaching out to the corporate office. I had left mad and I went back in and him and the cleaning supervisor were talking about it and I asked him his name and he told me and handed me a card. I was asked in the beginning where I wanted to stay and I asked her what floor were they on because I didn't want to be near them due to the noise. The only reason we didn't change room's was because we were tired and had a lot of stuff to switch out. Also, I tried to put the heat on and it never got warm. I have obtained a cold since the room was so cold. Needless to say my stay was not a happy nor enjoyable one.