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American Automobile Association [AAA] company logo
American Automobile Association [AAA]
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American Automobile Association [AAA] company logo

American Automobile Association [AAA]

1740 Flat River Dr., Charlotte, NC, 28262, US
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1 complaint
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ComplaintsBoard
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11:53 am EST

American Automobile Association [AAA] - automobile service.

I took my car in to AAA to replace spark plugs and get oil change.
Repair order no 7261361 my aaa membership id 620 111 [protected] 9
Member since 2008.
I complained about them not rotating tires in previce service.
I was quoted $227.95 to change spark Plugs and $29.99 for Oil change.
I was charged an additional $11.99 marked BG Oil package. I beleive this to be an oil teatment. It was not discussed and was not approved.
I was charged $16.80 marked supplies that was not in original quote.
When I asked for manager, I was given to another agent, Manager was
not available.
Weither I stay with AAA depends how you reply to this complaint.

Read full review of American Automobile Association [AAA]
Update by Louis Imbriano
Feb 02, 2020 11:54 am EST

I took my car in to AAA to replace spark plugs and get oil change.
Repair order no 7261361 my aaa membership id 620 111 [protected] 9
Member since 2008.
I complained about them not rotating tires in previce service.
I was quoted $227.95 to change spark Plugs and $29.99 for Oil change.
I was charged an additional $11.99 marked BG Oil package. I beleive this to be an oil teatment. It was not discussed and was not approved.
I was charged $16.80 marked supplies that was not in original quote.
When I asked for manager, I was given to another agent, Manager was
not available.
Weither I stay with AAA depends how you reply to this complaint.

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