Menu
For Business Write a review File a complaint
CB Fast Food Chains Denny's 4541 Sunset Rd, Charlotte, NC, 28216, US
Denny's company logo
Denny's
reviews & complaints
Denny's company logo

Denny's

4541 Sunset Rd, Charlotte, NC, 28216, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
24h
Tue
6:00 am - 12:00 am
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
A
8:43 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Denny's - Incorrect order/hair

I ordered online through Door Dash at a Charlotte location (receipt attached). I was expecting it to be a delay due to the Beyonce' concert, so the original 60 minute estimated time was not a problem. Our driver kept in communication with us informing us that she was waiting for one more order to be complete. Over TWO hours later, our food arrived and the pancakes were burnt from one order and my order was wrong AND had hair in it. On the receipt, you can see where I purchased a BLT with NO EGG! As you can see, I had a completely different order WITH EGGS. I settled for the incorrect order after two hours of waiting only to take a bite and pull hair from out of my mouth. I threw the entire meal away and was completely disappointed with the entire order.

Desired outcome: I want a refund for my order!

Read full review of Denny's
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.