Menu
For Business Write a review File a complaint
CB Retail Stores Dollar Tree 4301 Statesville Rd, Charlotte, NC, 28269, US
Dollar Tree company logo
Dollar Tree
reviews & complaints
Dollar Tree company logo

Dollar Tree

4301 Statesville Rd, Charlotte, NC, 28269, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 9:00 pm
Tue
8:00 am - 9:00 pm
Wed
8:00 am - 9:00 pm
Thu
8:00 am - 9:00 pm
Fri
8:00 am - 9:00 pm
Sat
8:00 am - 9:00 pm
Sun
8:00 am - 9:00 pm
ComplaintsBoard
S
9:30 am EDT

Dollar Tree - EBT Card

I went to a Family Dollar Store on 4301 Statesville Rd in Charlotte NC and notice that the workers are letting customers type in their food stamp card number with presenting the card. The customer was looking at her phone to get the information and password. Grant it or not, the card could have been stolen from the rightful owner. I think this is bad business and need to be STOPPED NOW! I will be reporting this information to the Social Services people over the EBT Dept to let them know about the criminal activity that's going on at the store and probably all of your other stores. The card needs to be present at the time of purchase. No one should be looking at their phone or asking someone over the phone for the EBT card number and password. That's how theft works. So, please inform ALL of your stores that this is NO LONGER ALLOWED!

Desired outcome: EBT cards need to be shown at the time of purchase. No keying in the card using a phone to get the card number and password.

Read full review of Dollar Tree
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.