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CB Fast Food Chains Moe's Southwest Grill 9335 Center Lake Dr, Charlotte, NC, 28216, US
Moe's Southwest Grill company logo
Moe's Southwest Grill
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Moe's Southwest Grill company logo

Moe's Southwest Grill

9335 Center Lake Dr, Charlotte, NC, 28216, US
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11:00 am - 9:00 pm
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11:00 am - 9:00 pm
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11:00 am - 9:00 pm
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8:04 pm EST

Moe's Southwest Grill - service/ food

I placed an online order for 2 meals including extra meat on both. When I picked up the order the service was nice and friendly. When I got to the car and looked at my order I was disappointed. The food did not look good the lettuce looked wilted and I paid for extra meat but in one order it looked like barely any meat was placed in the bowl. The food didn't even fill up the bowl. When I came came back in the associate was kind of nasty with me and said what's wrong I told her I asked for extra meat she gave me a look and said did you pay for it for which I replied yes. She walked off laughing. At that point I didn't want her handling my food so I asked for a refund. Me and my family love Moe's but over the months we noticed a change in service in food at this location which is disappointing. I left in good spirits but on bad terms because I was without my food.

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