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CB Furniture Stores Pottery Barn 120 Regency Pkwy Suite 160, Omaha, NE, 68114, US
Pottery Barn company logo
Pottery Barn
reviews & complaints
Pottery Barn company logo

Pottery Barn

120 Regency Pkwy Suite 160, Omaha, NE, 68114, US
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1 complaint
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Website
www.potterybarn.com
www.potterybarnkids.com
www.potterybarnkids.com
Phone number
+1 (402) 391-4127
Category
Furniture Stores
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 7:00 pm
Sun
12:00 pm - 5:00 pm

Pottery Barn reviews and complaints 1

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8:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Pottery Barn - No refund for shipping and handling

Order No.: [protected]

Our local PotteryBarn store carries next to nothing as far as merchandise.

All items are for 'display' purposes.

I recently placed the order shown above since the item was not availble in the store.

Once I received the item (lamp) I realized it wouldn't work in the space I have in mindl I immediately returned it to the store. I noticed on the Return Order # W235031310 I was not refunded the S & H. Just so Pottery Barn is aware, every other merchant I shop with refunds the S & H charges.

I had no choice but to order online and feel that I should be reimburses for these charges. It is a terrible business practice. Not a happy customer and I have spent a lot of money in PotteryBarn/William Sonomca.

Claimed loss: Approximately $26.00

Desired outcome: I want a refund on the S & H charges

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