Portrait Innovations reviews and complaints 1
View all 172 complaintsPortrait Innovations - 16 x 20 canvas
I purchased a pose on sheets, as well as that same pose in a canvas. I could not stress enough that I wanted the pictures to be centered. We had gotten the prints to be centered and it looks great! However, for the canvas my sons head is almost off of the top of the canvas, while that leaves him to have like 6 inches of floor at the bottom. The canvas picture is not centered at all. It looks horrible. I'm a photographer and this work is not okay.
Jason- the manager is who assisted me. I tried to get the picture for the canvas in the middle, or centered, but he said it will possibly cut part of my sons body part off. He said if we left it however he was going to leave it, it would be centered.
Well, unfortunately for me, it isn't centered. Portriat Innovatins is not willing to fix the problem. They won't even take my picture back, and reimburse me. It's bad business.
Had the manger said, if your canvas (normally $100) comes back messed up, , uncentored, because of us, we can't fix it or pay you. It's a chance you have to take, I would have not done it!
Elaina Clemen saw the canvas is way different front hr same picture of prints, and agrees with me.
Then they lost my reciept, not to mention I purchased a pose if my son that the manager said the "Snot" I saw, was just light reflection.
It's juet a bad money deal.
Elaina Clemen
Jason Colbert -
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Gift certificate bought and paid for 16 x 20 canvas and it was never available to pick up, now closed. pictures photography portraitsGiving a Voice to Consumers
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