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CB Apparel Rainbow Shops 2869 Mt Ephraim Ave, Camden, NJ, 08104, US
Rainbow Shops company logo
Rainbow Shops
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Rainbow Shops company logo

Rainbow Shops

2869 Mt Ephraim Ave, Camden, NJ, 08104, US
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Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 8:00 pm
Sat
10:00 am - 8:00 pm
Sun
11:00 am - 6:00 pm
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T
9:01 am EST

Rainbow Shops - I almost had to physically fight the cashier!

I went to the storeat Mt Ephraim Ave Plaza 2869 MT. Ephraim Ave Camden NJ 08104 location today to do a little shopping for Christmas. When I entered the store none of the employees greeted me or any of the customers that came in after me. It didn't really bother me much because this is the norm for almost all of the Rainbow stores I shop at. I was done picking out the items that wanted and I proceeded to go to the register to check out. There was one guest in front of me and two employees behind the counter. One of the employees was working the floor when I entered the store. When it was my turn to ring out, cashier operator number 0685AH started to ring up my items. She never greeted me, she seemed irritated about something. I let her know that I has took clothing off of one of the forms hanging on one of the rounders because it was the size I needed. She "yeah OK." she kept ringing my item I asked her if a pair of the pants I was purchasing was a large as she was folding them and again she answered me very rudely, as if I was getting on her nerves for asking her questions. I had to ask her one last question, on which button is for credit too or bottom. She answered rudely again. I purchased a piece of jewelry and 3 outfits. She bagged all of my clothing and was going to enter my jewelry into the same bag and I told her can you give that me I will just put it in my purse because I didn't want it the clothing bag. She handed it to me, placed my receipt in the bag, and handed me my bag. I took my bag and proceeded to turn around and leave and she said "Girl what is wrong with you?" I said excuse me shocked because I didn't know who she was talking too, but I was the only one at the register. I said "who are you talking to?" she says, "I'm talking to you, why you snatch your bag out of my hand?" I said WHAT!?! "I didn't snatch my bag out of your hand." She started yelling yes you did snatch it out of my hand so her and I is now yelling back and forth cussing and using profanity at each other. The whole time the manager and other employees are standing by watching her behave like a crazy person. The cleaning guys was the only one that ask me to please step out if the store because he seen how it kept escalating. We were literally about to fight each other over her thinking I snatched my bag out of her hand.
Here's my problem. I am not sure what kind of training is being given to the employees of Rainbow Corporations, but rudeness, disrespect, talking on cell phones while assisting customers, having side bar conversations while ring up customers, not focusing on the customers, and a ton of ghetto horrible behavior being displayed by employees is a reaccuring issue. I have never had to write a complaint or an email because none of those situations had anything to do with me. This incident put the nail in the coffin. I spend a lot of money with this company and to be treated like my business means nothing at all because of the employees that are being staffed at the Rainbow facilities is extremely crazy. I will be going to a different Rainbow to return everything that I purchased. I will be pacing this on my YouTube Channel, and all of my social media outlets as Well as leave a review on your company page. I am extremely upset and this situation could have went a whole lot worse involving police officers, jail time, and court appearance. I really suggest you guys get some secret shoppers to watch the activity of your managers and employees.

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