Menu
For Business Write a review File a complaint
CB Online Shopping Things Remembered 55 Parsonage Rd, Edison, NJ, 08837-2488, US
Things Remembered company logo
Things Remembered
reviews & complaints
Things Remembered company logo

Things Remembered

55 Parsonage Rd, Edison, NJ, 08837-2488, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
C
1:39 pm EST

ThingsRemembered - sales manager

I ordered 2 baby gifts online on dec 27th. Hoping to avoid the after christmas rush. Got an email asking me to call due to an issue.
I was told by the sales guy that my order was cancelled since one of the gifts I ordered was not available in the store. I asked him if he could let me know which other baby gift frames were available so that I could order the engraving and avoid the wait. He said he was too busy and said he would call me back in 15 minutes. No return phone call. I recieved a subsequent email stating my order was processed. I went to the store the next day for pick up. The sales woman was very helpful but said she will need the sales manager "the partial bearded guy" to help with my order since it was cancelled. The sales manager was the one who had spoken with previously so he was aware of the order. He reiterated that my order was cancelled and that I would have to pick new gifts which I did. I requested if he could prioritize engraving since I had ordered the previous day? He rudely said "I have 8 other orders ahead of you, do you want me to call each of them that I cannot get their order to prioritize yours?" I was shocked at his rudeness. I explained to him that most companies would send an email when an order is cancelled, he further argued with me that I should contact my bank for the refund of the first order. Things remembered should fire this manager, I love things remembered and found this to be the worst experience!

Read full review of ThingsRemembered
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.