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CB Fast Food Chains Papa John's 340 Central Ave, Jersey City, NJ, 07307, US
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Papa John's
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Papa John's

340 Central Ave, Jersey City, NJ, 07307, US
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8:24 pm EDT

Papa John's - Pizza pick up deliver

I am a deliver driver I was coming to pick up a order at 7:18 July,18,2023 from papa johns came in a woman ask me if i was picking up a order i said yes there were 3 people for delivery there i was the only black female with two Hispanic males the male worker came from the back in said are you picking up a order he got there orders first he didn't ask them to confirm just look at the phone for the customers name he gave them the orders no problem so when it was time for me to get me order he said you must confirm which I did then he asked could he see my phone which I had to show him so he could release the food so I could deliver it. I said excuse me may I have your name he said no why I said so can make a complaint because I was discriminate against and treated unfairly if I had to do that then they should have to do the same he begin pointing at a sign saying you have to confirm I said if so again why you didn't do that to the other deliver drivers. I have delivered food from papa johns in this never happened to me before I hope no one goes through this.

Desired outcome: He needs to be retrained and given a customer service and discrimination course when you come in to a place a business you should be greeted and asked how can you help them.

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