Raymour & Flanigan Furniture

We purchased both a S & F queen mattress and box spring. At the time of the sale we asked the salesman if they would remove the old ones. Of course he said yes, and on our invoice it indicated it would be removed. We actual put a disposable cover on the old mattress so their wouldn't be an issue. When we received our new mattress and box spring, it was then time for the drivers to take the old ones out. They refused to take either one and they told us they had to see the old mattress. We contacted the store and they said that if a mattress has a spot or stain on it they will not remove it. Lack of communication with the salesperson to us and they refused to take the items. Very disappointing, it was our first time for shopping their and our last. It is all about sale, sale, sale. but lack to great service on the delivery end. DO NOT buy a mattress & box spring and expect to be removed from your house.

I was promised to receive delivery in Mid January for a Bedroom Furniture after paying in full to be in queue in December. I did not get any call from store regarding delay but finally when I called now they are saying delivery may not happen till February as they will receive in their Wearhouse end of January. This is after paying for the full order in advance!