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CB Credit Cards PayPower 10615 Professional Circle, Reno, NV, 89521, US
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PayPower
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PayPower

10615 Professional Circle, Reno, NV, 89521, US
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PayPower - PayPower stole my paycheck for $4000!!!

THEY ARE THIEVES! THIS IS A SCAM COMPANY!

I ordered a Paypower cardonline and decided to put $4000 to the account fo my trip that I was planning on for over a year. The day before my trip (today), I tried signing into my account when I got an error message that they are experiencing technical difficulties and I need to contact Customer Service. So I did. Who told me that she had to create a ticket to the risk department who would contact me in a day (when am travelling) if they can't reach me they'll close the ticket.

Nothing about my money. She said she can't even discuss the details on my account due to the notation on the account. Now I am forced to travel with NO money and my $4000 is in a limbo with PayPower.

They went on to ask for my driver's license, permanent resident card and proof of address that i provided. After I provided it, Lee-Anna (the so-called manager who refused to provide her surname) started asking for copies of my paycheck and my assistant's information just because I asked my assistant to load some of my pay on my card through Moneygram.

LeeAnna even began asking who I had in the room with me and wanted to know ALL my personal business.

When I asked if she could close the account and send me my money, she said no.

I contacted the Nevada Police Department who set up a Fraud team just to investigate PayPower. They get complaints like mine ALL THE TIMES!

Do NOT USE THEM THEY ARE A SCAM!

O, and they are saying that all these reports online are not true. They say people just make them up. They are crooks! THEY ARE THIEVES! THIS IS A SCAM COMPANY!

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Update by ryoko
Jul 31, 2013 7:35 pm EDT

THEY ARE THIEVES! THIS IS A SCAM COMPANY!

I ordered a Paypower cardonline and decided to put $4000 to the account fo my trip that I was planning on for over a year. The day before my trip (today), I tried signing into my account when I got an error message that they are experiencing technical difficulties and I need to contact Customer Service. So I did. Who told me that she had to create a ticket to the risk department who would contact me in a day (when am travelling) if they can't reach me they'll close the ticket.

Nothing about my money. She said she can't even discuss the details on my account due to the notation on the account. Now I am forced to travel with NO money and my $4000 is in a limbo with PayPower.

They went on to ask for my driver's license, permanent resident card and proof of address that i provided. After I provided it, Lee-Anna (the so-called manager who refused to provide her surname) started asking for copies of my paycheck and my assistant's information just because I asked my assistant to load some of my pay on my card through Moneygram.

LeeAnna even began asking who I had in the room with me and wanted to know ALL my personal business.

When I asked if she could close the account and send me my money, she said no.

I contacted the Nevada Police Department who set up a Fraud team just to investigate PayPower. They get complaints like mine ALL THE TIMES!

Do NOT USE THEM THEY ARE A SCAM!

O, and they are saying that all these reports online are not true. They say people just make them up. They are crooks! THEY ARE THIEVES! THIS IS A SCAM COMPANY!

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3 comments
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A
A
Arvinder Khosla
US
Jun 01, 2014 9:41 pm EDT

Activation doesn't work n Ridiculous customer support

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ryamaguchi
washington, US
Sep 26, 2013 6:31 pm EDT

If you are not a scam company, why is it that I cannot get back my $4000? I call over and over again and Lee Anna "the manager" NEVER returns my calls! I provided ALL the documentation you have requested and still I can't have my money! Now you ar asking for a copy of my paycheck! I lot my job thanks to you ###ing crooks! You dicks took all my savings and put me in a ### hole now I am homeless and jobless! I will not give up and when PAYPOWER.COM SCAM COMPANY goes down, I will be there defending my $4000! See you ### in court! O and to the public, Margaret a "worker" was asking me to submit the paperworks I have on legal reprsentation... yeah right, like I'm an ### to warn them on what lawyer and cops are investigating them!

They ripped off at least five more people after they stole my money that filed reports against them online. PAYPOWER.COM IS A SCAM COMPANY! PAYPOWER.COM review? DON'T USE THEM! THEY WILL STEAL YOUR EVERY PENNY AND REFUSE TO GIVE YOU BACK UNTIL THE THIEVES GET CAUGHT AND YOU FACE THEM IN COURT!

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PayPower Customer Support
Pleasanton, US
Aug 15, 2013 11:32 am EDT

Hi,
We apologize for the trouble. We are most definitely not a "scam" company. We are a leader in the Visa Prepaid market and value our customers and do everything we can to protect them.
Sincerely,
PayPower

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