Menu
Categories Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
For Business Write a review File a complaint
Sign Up
For Business Write a review File a complaint
CB Books and Magazines Barnes & Noble Booksellers 91 Old Country Rd, Carle Place, NY, 11514, US
Barnes & Noble Booksellers company logo
Barnes & Noble Booksellers
reviews & complaints
Barnes & Noble Booksellers company logo

Barnes & Noble Booksellers

91 Old Country Rd, Carle Place, NY, 11514, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Website
www.barnesandnoble.com
Phone number
+1 (516) 741-9850
Category
Books and Magazines

Barnes & Noble Booksellers reviews and complaints 1

View all 294 complaints
ComplaintsBoard
R
10:12 pm EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Barnes & Noble Booksellers - Magazine and tv channel subscriptions

I'm trying to cancel two auto pay subscriptions on my Barnes and Noble Account: Reader's Digest ($15.00/mo and SundanceNow ($6.00/mo). I'm on autopay using my credit card.

I got into the BN website just fine, but when I tried to get into My Nook Library, all of a sudden, they don't know me. Each time I'd sign in, I got message to sign in. It just kept popping up on the screen every time in entered my user name & password.

I decided to just pretend I forgot my password and request a password change. They emailed me the means to do that. Same thing kept happening: Got into the site ok, until I tried to get into Nook Library to cancel subscriptions. Then, I became a stranger again.

I don't rely on memory, but write down all my passwords, especially after I'm forced to change one.

I entered each of my passwords (old and new) at least 30 times. It appears to me that as long as I'm spending, BN loves me. But when I'm looking to resolve an issue, BN wants nothing to do with me.

I'm being scammed.

Read full review of Barnes & Noble Booksellers
Hide full review
More
Send message
Copy link
Report

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.