Menu
For Business Write a review File a complaint
CB Medical Services and Facilities Lincare Holdings 4 Airport Park Boulevard, Latham, NY, 12110, US
Lincare Holdings company logo
Lincare Holdings
reviews & complaints
Lincare Holdings company logo

Lincare Holdings

4 Airport Park Boulevard, Latham, NY, 12110, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
10:20 pm EST

Lincare Holdings - oxygen and cpap

I moved my mother to Delmar, New York from Connecticut. On moving to New York we had to switch to Lincare for her oxygen needs. We were told right away that they only have 2 other people on her system (refillable) so service did not know much about them. That really inspired confidence in them! The first machine they bought they took back right away as it did not work correctly. They bought a second one that works but I do not have too much confidence in its oxygen calibration and service cannot help me. So we decided to change my mother to a portable system. Lincare said they would get right on that. That was back in June 2015. Now it is November 2015 and the switch still has not happened. I have repeatedly called them and was told someone would get back to me, and no one EVER did. I also called and asked since this was taking so much time that my mother be given a couple of 2 liter bottles of oxygen so she could go on outings with her assisted living facility. Again, they had to get back to me. Then I called about her CPAP. Lincare took care of her CPAP in Connecticut and they were very good. However, Lincare here in Latham, NY said I had to get the records from their (Lincare) office in Connecticut. When I called Connecticut they said New York had to ask for it. Now we are at a standstill with this because both supervisors from each location says it is the others responsibility to get the records. Meanwhile, my mother can barely use her CPAP because her masks are getting out of shape. I have contacted Lincare's corporate complaint. The first email they ignored. The second email said, you guessed it, some one would get back to me. So my 82-year-old oxygen dependent mother has a sketchy conservator, cannot go on any outings longer than 2 hours, and is sleeping poorly due to no new CPAP supplies. I'm calling my mother's new pulmonary doctor and see if the respiratory therapist will help us get a new company. Due to the pain and suffering they are causing my mother I am contacting our lawyer to see what can be done about them.

Read full review of Lincare Holdings
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.