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CB Fitness Centers and Gyms Lucille Roberts 1000 Sunrise Hwy, Massapequa, NY, 11758, US
Lucille Roberts company logo
Lucille Roberts
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Lucille Roberts company logo

Lucille Roberts

1000 Sunrise Hwy, Massapequa, NY, 11758, US
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1 complaint
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Working hours
Mon
8:00 am - 9:30 pm
Tue
8:00 am - 9:30 pm
Wed
8:00 am - 9:30 pm
Thu
8:00 am - 9:30 pm
Fri
8:00 am - 8:00 pm
Sat
9:00 am - 3:00 pm
Sun
9:00 am - 3:00 pm
ComplaintsBoard
T
7:27 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Lucille Roberts - terrible pople terrible customer service

0 Votes

I am a member at Lucille Roberts, I went there once ( that was to sign up) I have a 3 year old daughter with brain cancer and am unable to attend regularly. When I called the corporate office, they told me I can not get a refund and I should have paid in full if I had such issues. I asked to speak to a superviser there and was told they do not take phone calls, I wa also told to send my daughters medical records to they make "maybe think about something" But when I asked who I would be sending this information to they told me they couldnt give me that information . Lucille Roberts is the worst gym and has the most unprofessional employees working for them

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