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CB Retail Stores Stop & Shop 2160 South Merrick Mall, Merrick, NY, 11566, US
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Stop & Shop
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Stop & Shop

2160 South Merrick Mall, Merrick, NY, 11566, US
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2 complaints
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Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
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7:00 am - 10:00 pm
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U
6:41 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Stop & Shop - Disrespectful service rude, hostility from the very manager imanager of the store, joe staudt

Your cashier was rude and disrespectful to me all because I asked her (a fat black [censored]), to call a Porter because something spilled. When 2 or 3 customers complained to her about taking her sweet [censored] privileged black [censored] time, I called the manager, and he was hostile to me in my face, very loud and confrontational. And he refused to identify the employee who deleted her info from the receipt.

Desired outcome: Fire them both

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user2436362
US
Mar 19, 2023 9:52 pm EDT

So you're saying they were being disrespectful? Wow it sounds like the racist got grumpy because he didn't get what he wanted. Grow up.

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123noname
Worcester, US
Jan 29, 2023 2:21 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Fire them why because you are aggressive and rude and probably racist. Keep it moving,loser.

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J
3:01 am EST

Stop & Shop - Disrespectful service and criminal use of credit card authorization

I was waiting online with my mother and some fruit fell on the floor so I asked the cashier to call a Porter. Instead, she grabbed a broom and started sweeping as slow as she possibly could. It's on video.

I complained to the manager and he was hostile to me. She ignored me completely, as you can see in the video, and the manager added to my feeling threatened by both of them when he incorrectly inflated the amount of bags I used to overcharge me, and he wasn't even near the packing area. I then intended to pay for the groceries but the elderly woman I was with accidentally inserted her credit card, and when I realized this I went to press 'cancel' on the pin-pad to SPITE ME!

It's on the video. The manager refused to give me her employee ID, which she cleverly deleted from the receipt.

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Update by Jimmy Halperin
Jan 11, 2023 3:07 am EST

I left one thing out.

When I went to cancel the transaction, the cashier pressed the acceptance key faster than I could cancel, just to SPITE ME.

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123noname
Worcester, US
Jan 29, 2023 2:24 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

You seem pretty ridiculous,clearly harassing the workers. Shame on you. And sometimes you get what you deserve.

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