Menu
For Business Write a review File a complaint
CB Jewelry and Watches Holsted Jewelers 48 Harlem River Drive 159-, New York, NY, 10039, US
Holsted Jewelers company logo
Holsted Jewelers
reviews & complaints
Holsted Jewelers company logo

Holsted Jewelers

48 Harlem River Drive 159-, New York, NY, 10039, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
S
2:07 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Holsted Jewelers - Never received merchandise, representatives lying and credit card charging with out merchandise

I received a notice in the mail stating that if i wanted to cancel the membership to fill out the bottom portion of the form and send it back to the company way before 11/26/2015. On 11/30/2015 i saw a charge on my bank statement for $72.98, which i called the company to let them know that i sent the notice back and to give me back my refund. The representative stated that the shipment had already been sent out. She stated that when the merchandise comes to write on the envelope "return to sender" and when they receive the merchandise that they would reimburse me the money into my account and that they never received my notice to cancel either. On this date i cancelled my membership. I never received the merchandise, then on 12/4/2015 i saw (2) payments of $72.98 from this company. I called the company again on 12/5/2015 to state that i canceled them and the representative stated that she saw it. When i spoke to the representative she stated that a shipment was sent out on 12/1/2015, which in turn i stated that the other representative lied to me on the phone. The representative stated that when i do receive the merchandise to write on the envelope "return to sender" again. When the company receives the merchandise back then i will be reimbursed. It is now 12/16/2015, i still have not received any of the merchandise and i am paying for something i did not receive. This company is just about getting and scamming people out of their money. The company allows the representatives to lie to potential and future customers. I took a lost and i am tired of all the lies. Someone needs to check them out before buying anything from them. It is not fair to honest working people trying to make it in this unfair, struggling world. I still want to be reimbursed my money. I was paying a bill and when they stole the money out of my account it gave me an overdraft from that bill.

Read full review of Holsted Jewelers
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.