Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms Lucille Roberts 925 Kings Hwy, New York, NY, 11223, US
Lucille Roberts company logo
Lucille Roberts
reviews & complaints
Lucille Roberts company logo

Lucille Roberts

925 Kings Hwy, New York, NY, 11223, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 9:00 pm
Sat
8:00 am - 4:00 pm
Sun
8:00 am - 4:00 pm
ComplaintsBoard
T
11:50 am EST

Lucille Roberts - Illegally charging credit cards

This gym repeatedly charged members during the pandemic while the entire NY
State was on lockdown. They kept changing the amounts to avoid being flagged by credit cards. I requested a cancellation and sent a letter which is what the rude staff instructed me to do. I was charged again and again. They deny they received my letter of cancellation, while I have a screenshot of the date it was mailed. They charged me a random amount Jan 2021. There is no manager to speak to. Someone needs to file a class action suit against this company. Terrible and illegal!

Desired outcome: Class Action Lawsuit

Read full review of Lucille Roberts
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.