Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Wegmans Food Markets 650 Hylan Dr, Rochester, NY, 14623, US
Wegmans Food Markets company logo
Wegmans Food Markets
reviews & complaints
Wegmans Food Markets company logo

Wegmans Food Markets

650 Hylan Dr, Rochester, NY, 14623, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
24h
Tue
24h
Wed
24h
Thu
24h
Fri
24h
Sat
24h
Sun
24h
ComplaintsBoard
M
2:19 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Wegmans Food Markets - security/ safety

On 11/19/19 I was eating lunch in Wegmans Cafe and a Loomis employee came in wearing his vest holding a bag and a soda cup. He went over to the soda machine and with 1 hand held the cup and in the other hand held his sandwich and pushed the button for the soda. His weapon was on his right hip and clearly visible. I talked to several staff at Wegmans about what I considered a very serious breach of safety. I was told they were collecting money. Wrong! He was getting lunch. I was told he is just like the police so one of my questions is: did he take an oath to protect and serve me or did he take an "oath" to protect Wegmans money. The front store manager, Tim, who was very professional suggested I contact HQ, which I did and spoke to Terri who told me my complaint is with Loomis and not Wegmans. Talk about passing the buck! I understand they come into a store to collect the money but he was collecting a sandwich and soda and both hands were away not protecting his gun. Wegmans is not the store I thought it was. The safety of their patrons is not a priority and I would think twice about that before going into their stores.

Read full review of Wegmans Food Markets
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.