Subway reviews and complaints 1
View all 1103 complaintsSubway - consistent over charging
I just changed offices for a few weeks and which is very close to a subway. On every visit i purchase 2 foot long subs and 2 bottles of water. I order 1chicken salad and 1 Tuna every time. I visited the store around 8-10 times with in a 2 week period that i was in my Selden office. I was always charged over $18 and always different prices even though same exact products ordered, and today i found out why. I watched my order being charged and the woman clicked EXTRA MEAT, when i confronted her, asking what extra meat did I order, she denied that she had clicked it and explained that is the regular prices and said she could not provide a receipt as she was out of paper. I then asked her to explain to me off the menu how it was so much and she couldn’t. The bottles of water are $1.75ea x2 is 3.50, orchard chicken salad is a $5 foot long and so is tuna even though she claims tuna is not and is $6.79. This leaves over $2 unexplained. So i left without the food,
I have also noticed a obvious portion difference regarding this restaurant, the amount of "meat" served is not nearly as much as other subway restaurants, as they offer 2 small scoops of tuna per sub and 1 large scoop of chicken salad per sub where as my local sub way and others i visited offer 4 small scoops of tuna per sub an 2 large scoops of chicken salad per sub.
This is clearly an effort of the restaurant to gain larger profits overcharging and offering less “meat”.
Honestly could care less about $2 but it’s just pure principle
yea i cought my subway doing this last week, you should alawys check the reciept to check if you were charged correctly
The complaint has been investigated and resolved to the customer’s satisfaction.
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Employees aren't providing bills and pocketing the money