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CB Auto Parts and Repair Stores Firestone Complete Auto Care 3702 Erie Blvd E, Syracuse, NY, 13214, US
Firestone Complete Auto Care company logo
Firestone Complete Auto Care
reviews & complaints
Firestone Complete Auto Care company logo

Firestone Complete Auto Care

3702 Erie Blvd E, Syracuse, NY, 13214, US
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1 complaint
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Website
www.firestonecompleteautocare.com
Phone number
+1 (315) 314-5432
Category
Auto Parts and Repair Stores
Working hours
Mon
7:00 am - 7:00 pm
Tue
7:00 am - 7:00 pm
Wed
7:00 am - 7:00 pm
Thu
7:00 am - 7:00 pm
Fri
7:00 am - 7:00 pm
Sat
7:00 am - 6:00 pm
Sun
Closed

Firestone Complete Auto Care reviews and complaints 1

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R
11:43 am EDT

Firestone Complete Auto Care - Oil change

I have been a loyal customer since 1990 and obtained my first Firestone credit card in 2002. All my auto info is in your system. I called for an oil change, tire rotation and front end alignment on July 11. The attendant asked if it was for the 2017 Dodge Caravan and I replied , yes. He gave me an appointment for10:30. The attendant never mentioned that the cost of an oil change had risen to astronomical $124.22! That's almost double what others charge! When I got your bill i was flabbergasted! He should have told me in advance that your price for an oil change was unaffordable! I could have gone elsewhere and saved at least $50.00.

Desired outcome: I HAVE A CARD ALLOWING ME FREE TIRE ROTATIONS AND FRONT END ALIGNMENTS FOR LIFE AT FIRESTONE. I WILL NEVER AGAIN BUY TIRES OR ANY OTHER SERVICES FROM FIRESTONE UNLESS I GET A $50.00 REBATE FROM YOU.

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