7-Eleven reviews and complaints 1
View all 908 complaints7-Eleven - Refused to service me
I came the 226 North Ave Webster, NY store around 7:45am to buy cigars and coffee. When I got to the counter to ask and pay for my purchases I was completely ignored by Ann the manager and Sonya the assistant manager while standing there for a while waiting. There was knowone else in line. So I started walking toward the back to look for Zack then Sonya heard me say his name then called me back. I was so upset I just walked out the store. Sonya has been saying to me Ann was racist but at this moment I felt they both was acting in that manner. That’s the reason the overnight girl Rachael quit. When I to get coffee Saturday Zack to me that Ann said she was barring me from the store and then accused him of giving me free coffee. When Sonya is the one who gives out free coffee and food to her husband and the usual customers. Look at the cameras from November 2020 til October 2022. They gave service to the 4 white customers that was ahead of me. I go there sometimes 3-4 days a week before I start doing Lyft or appointments to purchases a few things. I am going to record the next time I go in their because now Sonya and Ann targeting me per Zack.
Desired outcome: Open
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