Nissan reviews and complaints 1
View all 785 complaintsNissan - deceitful sales staff
Placed a down payment at Central Ave Nissan after being assured that my ordered vehicle would arrive within 3 weeks. 5 weeks later, there is still no vehicle and no ETA on its arrival. Salesman says he has "no idea where the vehicle is currently, but he thinks it went to Korea." Zero communication provided by the incredibly rude and incompetent sales staff. No action to proactively provide me a refund. When I requested the contact info of the dealership's management, I was literally told that he "does not have e-mail."
This dealership is truly a waste of time. The sales staff is dishonest and unhelpful. I'm amazed they are in business.
The complaint has been investigated and resolved to the customer’s satisfaction.
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