Menu
For Business Write a review File a complaint
CB Auto Parts and Repair Stores Monro Muffler Brake 1477 East 55th Street, Cleveland, OH, 44103, US
Monro Muffler Brake company logo
Monro Muffler Brake
reviews & complaints
Monro Muffler Brake company logo

Monro Muffler Brake

1477 East 55th Street, Cleveland, OH, 44103, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:30 am - 6:00 pm
Tue
7:30 am - 6:00 pm
Wed
7:30 am - 6:00 pm
Thu
7:30 am - 6:00 pm
Fri
7:30 am - 6:00 pm
Sat
7:30 am - 6:00 pm
Sun
Closed
ComplaintsBoard
V
1:06 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Monro Muffler Brake - bad service

Mechanic at Monroe Muffler caused damage to struts and strut plates in order to make more money. I took my car in for a wheel alignment and an oil change. I arrived at 7:30 am on September 1, 2008. The mechanic drove my car then placed it on the rack. 2 hours later the mechanic came and told me he would not be able to do an alignment on my car because the front struts were busted and rusted and the strut plates were sticking. I found this hard to believe because I had recently had suspension work done around my entire care. This same mechanic had recently installed a muffler on my car and a comment was made at the time that there had recently been suspension work done. I am truly upset about this transaction and want something done about it. I still have the paperwork for all recent work and witnesses that there was nothing wrong with the struts on my car. Monro wants to charge me another $600 in order to correct the problem which I believe was caused by them.

Read full review of Monro Muffler Brake
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.