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CB Retail Stores Sheetz 3999 S Hamilton Rd, Groveport, OH, 43125, US
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Sheetz
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Sheetz

3999 S Hamilton Rd, Groveport, OH, 43125, US
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6:14 pm EDT

Sheetz - Loss prevention? I don't know what she is considered

Date is 7/19/2023 at 5:20-5:30 pm

I went into sheetz in Groveport, 3999 S Hamilton Rd, Groveport OH 43125 store number 722 and as soon as I walked into the store to get my 2 PURE LEAF SWEET TEAS and my TWO PACKS OF BANDAIDS the black lady who refused to disclose her name followed me all around the store, I also grabbed a box of strawberry creme filled puffs. I went to self check out and scanned my 2 PURE LEAF TEAS & TWO PACKS OF BANDAIDS I tried to scan the box of creme puffs but since they was new they couldn't be scanned so I continued with the rest of my purchase and paid in full for my 2 TEAS and 2 packs of BANDAIDS then proceed straight to the front counter where I sat down the creme puffs and informed the cashier that I wasn't getting them and continued getting my cigarettes which are Lucky Strike red shorts which I also paid for in full and proceeded to leave, as I'm walking out the black woman who ONLY works as a lost prevention worker, approached me in a very hostile manner and accused me of stealing the strawberry creme filled puffs I previously mentioned that I sat on the front counter. During the altercation I informed her that I did in fact put them on the front counter and she said "I asked the cashier and you're a liar, you stole them" so I walked back inside and showed her that I did in fact not have them and then she continued to follow me out to the car embarrassing me in front of other customers yelling for me to open my bag. Then when we got outside after she was shown she was wrong that I didn't steal anything she continued to be hostile and aggressive trying to force me to open my bags. I then told her that at this point she was just harassing me because she was now proven wrong about me stealing the puffs (that was the ONLY thing she was accusing me of stealing) she became even more aggressive due to her being mad about being wrong and was yelling at me demanding me to open my bags and when I told her I didn't have too that she needed to leave me alone she then followed me to the car and was yelling and taking pictures of my car and license plate telling me she going to have me arrested. EVEN THOUGH I STOLE NOTHING AT ALL, AND I PROVED TO HER THAT THE THING SHE WAS ACCUSING ME OF STEALING WAS LEFT ON THE FRONT COUNTER.

This isn't the first time this same black lady (lost prevention) has accused me of stealing in a aggressive manner. She most definitely has proven that she isn't mentally capable of doing her job the correct way. If police show up to my home I will be pressing charges on her and or sheetz as a whole if I have too. This is absolutely ridiculous and someone needs to do something about the way she continues to harrass people, the way she intimidate and bully people and flat out lie and embarrass PAYING customers.

Tiffani Mills

My email is - [protected]@gmail.com

My phone number - [protected]

Desired outcome: Worker needs to be fired and something needs to be done

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10:06 am EST
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Sheetz - Did not get my money back from gas my car did not take

I paid 3 times now inside for gas. My car did not hold the amount I paid so I assumed it would go back on my debit card. IT DID NOT! I talked to customer service twice told all information and still no reply! I plan on calling who ever watches gas stations!. I am very tired of no concern from you that you are cheating people. I have my slip that gives Feb. 6th date and 25.00 paid car took 19. oo. gas stationz#722 register 3 3999 south Hamilton rd. You can contact me at [protected]. Judy walker

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Sam.026490
US
Mar 09, 2022 8:34 am EST

You have to come back to the register if you want your change. You have to reswipe your card to get it back.

TheldrakisCS
TheldrakisCS
US
Feb 22, 2022 10:44 am EST
Verified customer This complaint was posted by a verified customer. Learn more

let me see if i follow. you paid for a pump to be activated, filled your tank, and want to be refunded what wasn't used? last i checked there isn't in any company a refund if you only use half the service.

there is information missing here that makes your story seem odd. did the pump stop working which is why you paid 3 times? did you do anything that might indicate you being done filling while you filled your tank?

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