TAG Heuer reviews and complaints 1
View all 121 complaintsTAG Heuer - authorized dealers-lack of product knowledge and customer service
Recently bought two new Tag Heuer watches from a Jared in Strongsville, Ohio. The first watch was a Tag Connect. They were unable to display the watch live or pair to a phone at the time of sale, but represented that it was a GPS and could link with garmin or nike plus. I discovered that was incorrect when I got the watch home and paired it with my phone. When I went to return they gave me a hard time about returning because I had paired the watch and claimed that the policy is no return after pairing. This was also never told to me. They did take the watch back but I was so turned off by the way they approached it (especially given the fact that I had also purchased a Tag Link at the same time) I returned the other watch as well. They clearly did not understand the product nor did they have any concept of good customer service. Not a brand or store I will do business with in the future.
Latest TAG Heuer Reviews
Low quality spare parts Tag Heuer Carrera CV2013.BA0794 Tag Heuer Carrera.CV2013-4 WRZ 1943 Aquaracer only has 2-4 year lifespan WarrantyGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!