Menu
For Business Write a review File a complaint
CB Clothing and Accessories Avenue Stores 1501 Experiment Farm Road, Troy, OH, 45373, US
Avenue Stores company logo
Avenue Stores
reviews & complaints
Avenue Stores company logo

Avenue Stores

1501 Experiment Farm Road, Troy, OH, 45373, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
R
11:00 pm EST

Avenue Stores - scamming customers out of their returns

Please do not shop at avenue! They are scam artists and I am reporting them to every agency I can. I placed a large order online and was not satisfied with most of the items. The prices have gone up while the quality of their clothing has gone way down. The day I tried on the items I packed them in the same box the clothes were received in and mailed them back the next day. A month later I still had no received a refund so I called and customer service said they would look into it. The next day I get an email saying that they will not issue me a refund because the clothes were either worn or damaged! What>!>! When I tell you, I tried on the clothes and put them back in the box! One item was a winter coat - how soiled could it have been? It is a complete lie! After much investigation I came to find out that avenue stores are doing this to many of their customers to scam them out of money. Go on the bbb site and you will see over 100 of complaints just like mine. I am fighting them tooth and nail, even if I have to take them to small claims court. This is insane that a store would try and scam customers like this. Do not shop here! Please!

Read full review of Avenue Stores and 3 comments
Hide full review
3 comments
Add a comment
C
C
cupcakeqt
Lake Forest, US
Oct 10, 2018 3:25 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Please tell me what options I have for fighting them as well.

I returned hundreds of dollars of merchandise to them right before I was hospitalized and they held my return until it was expired and refused to give me my money.

They also sent me a gift card for a return when I paid with my debit card! They refused to reimburse me with the method I paid with!

W
W
windyoats
US
Nov 17, 2015 11:03 pm EST

Same exact thing happened to me!

W
W
windyoats
US
Nov 17, 2015 11:02 pm EST

They are a horrible company!

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.