Sleepy's reviews and complaints 1
View all 102 complaintsSleepy's - Defective mattress!
They sold us a Simmons world class super pillow top mattress with 1/3 of the top stitching missing. Over $800. They refused to deal with us because they sold us a mite cover which we put on the mattress the day we bought it and we never found the defect till 6 month later when we turned the mattress. They said our return date was up, the warranty was no good and we are stuck with the mattress! The mattress is only 8 months old now. We have been complaining with them for 2 months. So a third of the mattress is flat and the rest is high. We have to live with it for years. What a company! We ran through about 4 different people. I absolutely hate that little Sleepy's man on the sign!
Latest Sleepy's Reviews
unethical business practices your exchange/return policy mattress Mattress Defective Mattresses/Bad Customer ServiceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I purchased a Royal Post twin set at Sleepys. At first the mattresss was comfortable. The salesman claimed it was a firm mattress, but only wt a soft cover. After sleeping on it for one night, my back was in excruiating pain. I tried to return the mattress using there 21 day return policy and learned that it can be done, but only wt a $150 return fee, & a $89.99 delivery fee. This added cost makes the mattress to costly too return, but I will probably be forced to return it. I am also worried about returning it because the tag came loose. Sleepys claims that they do not take returns /o the tag, but they are making me pay the $150 return fee, because they claim that the bed will have to be destroyed. Do theydestroy the beds, or do they resell them? Don't buy a matress from sleepys, unles you want to be ripped off.