Menu
For Business Write a review File a complaint
CB Grocery Stores and Market Giant Eagle 1050 Mountain Laurel Plaza Route 30, Latrobe, PA, 15650, US
Giant Eagle company logo
Giant Eagle
reviews & complaints
Giant Eagle company logo

Giant Eagle

1050 Mountain Laurel Plaza Route 30, Latrobe, PA, 15650, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 10:00 pm
Tue
7:00 am - 10:00 pm
Wed
7:00 am - 10:00 pm
Thu
7:00 am - 10:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
R
5:44 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Giant Eagle - Pharmacy

I have several prescriptions I get refilled monthly by this store consistantly for several years.

Recently I had my pain medication that is a 15 MG morphine tablet. It is one of the meds I get filled every month. Lasr week when it was to be filled I called to check on it because sometimes there is an issue. This time I was told they had to order them. Wouldn't get filled till following Monday. 3 days away at the time. Thank God I had some left. I waited till the following Wednesday when I never got E Mail about picking them up I called to find out they were short again sd so I can either take what they have or wait till Friday another 2 days away. Really! They would not give me any info on who was in charge of this or who I could go to about complaint.

There excuse is not good enough not even an apology. Regardless whether I don't use them all the time and have some left should nt matter and not to fill them on that Monday and not notify me was wrong and unescusable. Then there lackadaisical attitude was insult to injury. I intend to file a complaint with BBB. and what other avenues I have available. Thank you

Desired outcome: Better service and communication. Someone held accountable

Read full review of Giant Eagle
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.