Menu
For Business Write a review File a complaint
CB Retail Stores Sheetz 420 N Baltimore Ave, Mount Holly Springs, PA, 17065, US
Sheetz company logo
Sheetz
reviews & complaints
Sheetz company logo

Sheetz

420 N Baltimore Ave, Mount Holly Springs, PA, 17065, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
ComplaintsBoard
R
2:36 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Sheetz - customer service/ food is never made right

#1 incident
Took over 30 min for all my food and drinks to get made. Employees were busy so I waited patiently. Once I got my food they gave me mozzarella cheese sticks that the cheese was completely out of. The whole container was a big ball of breading pasted together with cheese and thrown in the same box as my jalapeño poppers which I ordered separately. I took it back to the counter and told them I was not accepting this mess. The employee then proceeded to bad mouth me to his employees behind the counter. It then took over 10 minutes to get my order back. So at this point all my drinks and other food I ordered were all cold and melted.

#2
I ordered nachos that were not made correctly. I took them back to the store a gentleman remade them and the employee who was supposed to make them correctly the first time argued with me and the gentleman about how she did made them right. Once again I came home and my nachos were still not correctly made.

These were just my 2 recent visits. Every time I visit this sheetz I have a problem.

Read full review of Sheetz
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.