Rite Aid

I have a complaint about the Rite Aid store at 10 S. Front Street, Philadelphia, PA 19148. My name is TEresa Reynolds, and I have been going to this Rite Aid for years. For the past six months or so, their supply of items is not what it should be. Specifically, the Rite Aid smoking patches - Rite Aid brand. Every time I go there, for the past 6 months, they never have the 21 mg patches. And when I ask, the buck gets passed each time from the cashier who blames the pharmacy, and today it was from the pharmacy to the manager, Sam. Seems the pharmacy pulls them as soon as they come in for people that have prescriptions for them. I then asked if they could order more then. Sam (I didn't get his last name) said he was the manager and told me that he can't order more, they get what is pre-allocated from them. He did not offer to look into it or offer much more information than that.

There is another Rite Aid within 2 miles of my home that I have to go to get them, they always have them in stock. But, I have to pay to park there, and it is in a bad neighborhood. This inconvenience is not right and the lack of customer support received from the store was so evident, especially today.

I spend a lot of money at Rite Aid, perhaps when I go to Broad & Snyder in Philadelphia to get my patches, I will take my business to Walgreens.

Thank you for listening, let's see if anything changes. Oh, and I did tell everyone in the store today that I was complaining about this from the cashier to the pharmacy to Sam, the "manager."