The Salvation Army USA

I just moved out of emergency shelter at Randolph court through horizon house. I'm going through the DHS reunification process with the goal of getting my kids out of placement into my custody. I am in need of furniture and have a referral to the salvation Army furniture bank from the rapid housing program. I am in transitional housing in an apartment that I moved in a one bedroom on October 5th with nothing and still have nothing. I have called a few times with one initial call that was answered and since then I have left voicemails with no response. I am low income currently recieving social security disability $851 monthly. I have the opportunity for permanent housing but I have to show I can fill a household with furniture food and clothing for myself and kids. It is also been the same situation to obtain clothing and food from the salvation army. I want an investigation opened into the difficulties I described in my complaint including phone calls. If this is found in my favor, please assist with access obtaining furniture, food, and clothing with contact information please. Any help will be appreciated.