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CB Grocery Stores and Market Giant Eagle 51 Walsh Rd, Pittsburgh, PA, 15205, US
Giant Eagle company logo
Giant Eagle
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Giant Eagle company logo

Giant Eagle

51 Walsh Rd, Pittsburgh, PA, 15205, US
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1 complaint
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Working hours
Mon
6:00 am - 11:00 pm
Tue
6:00 am - 11:00 pm
Wed
6:00 am - 11:00 pm
Thu
6:00 am - 11:00 pm
Fri
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Sat
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Sun
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ComplaintsBoard
E
9:34 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Giant Eagle - did not receive full count of prescription

Hello. My name is [removed]. On 7-27-2019 I had taken my prescription for Suboxone to the Giant Eagle in Crafton, Pa. I was supposedly to receive 54. I was given a baggie with only one box inside, which holds 30 and that was it. I hadn't realized it until I had gotten home that it was only one box and handwritten on it was the technicians initials, "AB (Xx)" and "1 of 22". I had dropped off my prescription along with my mother who also had a prescription for the same medication but the technician who served us informed us that there was not enough for both of us to get our script so my mother opted to get hers on another day so when I saw a partial prescription, I presumed that it was because of their lack of volume in that particular medication. I called the pharmacy on 8/5/2019 and talked to the available technician about it and she basically told me that I had gotten my full prescription which is obviously false because I am missing about two weeks worth of medication. I don't have a history of drug use nor selling drugs and I know that because I am poor that most people won't believe or listen to me but I would like someone to be put on notice that this particular pharmacy or it's workers are making errors that are detrimental to its customers health and they should be either investigated, trained better, and put on notice. They were not helpful at all and practically told me that I was lying as if they're incapable of making an error.

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Update by Eff U
Aug 06, 2019 9:51 am EDT

This isn’t resolved

Resolved

Hello, is there any way that I can delete my post and take my name off of it then repost it? I did not realize this wasn’t an official site to file a complaint against giant eagle but I would like to keep my post, just want to remove my name and also someone else’s who did not give my permission.

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